D&C GLug - Home Page

[ Date Index ] [ Thread Index ] [ <= Previous by date / thread ] [ Next by date / thread => ]

Re: [LUG] Are we too technical for our own good ?

 

Simon Waters wrote:
> Tom Brough wrote:
>> So are we too technical for our own good ?
> 
> Some answers are always going to be fairly technical - just as the
> discussion would get technical if you asked why your computer running XP
> was running slow, and I asked if the IDE bus was now in PIO mode.
> 
>> Can we provide facilities that are less threatening to new / less 
>> technical users ?
> 
> I think the issue is also did your mother have any problems, did she ask
> any questions, and did she understand the answers to her problems? Was
> it easier for her just to get Tom to fix it? Most people don't want to
> know how their computer works, beyond what is necessary to do their
> immediate tasks, and they might pop in for help, but they won't hang
> around longer than it takes to get an answer, and find the unsubscribe
> details.
> 
> Did you have any ideas for easier facilities? I could see easier chat
> forums (IRC is fairly hostile environment). Web forums are also easier
> to get started with than mailing lists, but I think mailing lists tend
> to retain people more, and generate a better community.
> 
> As for real world meeting, I think we could do better, but it takes time
> and effort, and at the moment I don't have much of either spare.
> 
> 

IRC isn't hostile.. I don't think so anyway... or is that just my 
opinion of it as an IRCOPER ?

-- 
Bah Weep Graaaaagnah Wheep Ni Ni Bong

-- 
The Mailing List for the Devon & Cornwall LUG
http://mailman.dclug.org.uk/listinfo/list
FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html