[ Date Index ] [ Thread Index ] [ <= Previous by date / thread ] [ Next date => thread => ]
Kevin Lucas wrote: > The other point is do you experience (locally) general phone cable > problems as the cable is managed by BT. If you have a 3rd Party provider > i.e. AOL and you get a connection error it can take 3 Months for BT to > respond! Sounds like those ISPs need to renegotiate their contract or report BT to Ofcom. When I worked for Virgin Broadband we had BT out within a couple of days - max a week - to customers who reported line problems. All down to the relationship between BT and the ISP - ours was good - heck we were on first name terms with most of their wholesale broadband team. Kind regards, Julian -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html