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Summaries was Re: [LUG] Thunderbird Tip

 

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Gemma Peter wrote:
> 
> Messages like this are really useful. I can't count the number of times
> I've fixed a problem using advice in various posts like this. Perhaps
> someone should start adding them to a knowledge base. 

Isn't that what search engines are for? The list is indexed by search
engines, although in this case the obvious query in a well known search
engine returned the answer as a link on the first (and second) result
returned.

> Sometimes on long
> threads it would be nice to have a summary of the problem put somewhere.

Agreed.

On the HP-UX Administrators list the list would have "reply to author"
as the default action, and authors were expected and encouraged to post
a summary (prefixed with "Summary:").

This worked well from an archival perspective, if you found your
question you just looked at the summary to find your answer, but it
isn't clear how much effort was wasted duplicating queries to the
original author, so I suspect it works less well where the environment
isn't as strictly defined, and answers tend to be equally less well defined.
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