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--- Kai Hendry <hendry@xxxxxxxxxxxxxx> wrote: >Therefore if I could administrate a user's machine from afar via a broadband connection, we could get back to this model.Nothing personal (you seem a nice enough bloke) but that's a lot of trust don't you think?It depends on who managed the site- DCLUG anyone?
site? There wouldn't be a site involved. Kai's idea is for a user to request an 'administrator' to fix their machine. That will involve allowing the administrator's machine to access the user machine, usually as root. The user would need to make SSH available over their broadband connection AND give a third party (administrator) their root password. That IS a lot of trust. Currently, the most we do is ask the user along to a meeting, let them open a terminal window and su to root and either just advise or let them watch the commands used to fix the problem. There is a lot more trust required when the user cannot learn / watch during a remote session and it would be essential that the user changes the root password once the fix is complete. The DCLUG site can't really be involved in that process other than introducing the two parties. - -- Neil Williams ============= http://www.codehelp.co.uk/ http://www.dclug.org.uk/ http://www.isbn.org.uk/ http://sourceforge.net/projects/isbnsearch/ http://www.biglumber.com/x/web?qs=0x8801094A28BCB3E3 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.4 (GNU/Linux) iD8DBQFAcCNtiAEJSii8s+MRAiDBAKDU1gY5TO+3hwkXsC74igUjyOCwIwCeL4+Q +yvOm9qcCACwVmT3LeVuM50= =fSyw -----END PGP SIGNATURE----- -- The Mailing List for the Devon & Cornwall LUG Mail majordomo@xxxxxxxxxxxx with "unsubscribe list" in the message body to unsubscribe.