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In response to Robin and Mark + others interested here's an extract of my email to NatWest and their (inadequate) response. Cheers! Peter. Me: I've used nwolb using Win98SE and IE6 but have been wanting to change over to Linux (Mandrake 9) with web browsers such as Konqueror and Mozilla. Why are these not supported? It can't be a security issue as most people using IE are unlikely to be downloading the latest security patches. Is it laziness on the part of the code writers? Do they assume that even all Win users use IE? The Netscape option is only older versions - may be difficult to get hold of (Mozilla is based on Netscape but doesn't work). Please tell me why and that you are working to support other perfectly good browsers. Them: Thank you for your message received via our website. I hope that the following will clarify the issues raised relating to the discrepancies between computer operating systems. When developing our Internet service, NatWest Online technicians were fully aware of the existing variety of industry-supplied browsers, wide range of Internet Service Providers and array of operating systems available in the public domain. As full technical support could not be given to this plethora of options, the decision was taken to sustain the most commonly used products. I can inform you that we support the following browsers and operating systems: PC Users: * Microsoft® Windows 95/98/2000/ME/XP or NT4.0 * 28.8Kbps modem (although at least 56Kbps recommended) * Version 4.01 - 6 of Microsoft® Internet Explorer or NetscapeTM NavigatorTM 4.08- 4.78 inclusive. MAC Users: * OS 8.1 or above * 28.8Kbps modem (although at least 56Kbps recommended) * Version 4.01 - 5.2 of Microsoft® Internet Explorer or NetscapeTM NavigatorTM 4.08- 4.78 inclusive. We are working towards further browser compatibility for the NatWest Online Banking service, and the comments that you have made have been taken forward to form part of our discussions for future enhancements to the service. I would like to assure you that we are committed to providing a first class Internet banking service and we continually review all aspects of the service. -- The Mailing List for the Devon & Cornwall LUG Mail majordomo@xxxxxxxxxxxx with "unsubscribe list" in the message body to unsubscribe.