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On Mon, Mar 11, 2002 at 06:59:27PM +0000, Paul Weaver wrote:
I've always ound it funny that people value support more when word crashes, but if it didnt crash they wouldnt have needed support
Two more things spring to mind. "I'm not renewing this hardware maintenance agreement, because the hardware did not go wrong last year." - Various people. and "You have to use this crock of shit licensing software Steve, becuase we've paid 10k for it. I know you can write another one that's better in a about 100 lines of perl, but I want to get my money's worth" - former MD of company I worke for.
People dont value bug free code until the program crashes. They dont value security until they get cracked - so a truly successful secure bug free program wont get noticed. People only notice bad stuff.
It would seem, from anecdotal evidence, that people are just accepting of bugs and inefficient things. They don't care that the web site takes 5 mintues per page to load "that's just how it is". They don't care that they can't use th modem and this pience of software a the same time. They just accpet it. Means that some of us can't do the job to the degree we want to. Managers want software now, clients want it to cost nothing. Other than that's it's anyhting goes. Steve -- The Mailing List for the Devon & Cornwall LUG Mail majordomo@xxxxxxxxxxxx with "unsubscribe list" in the message body to unsubscribe.