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> Good luck. As far as I know Mint isn't that much different to Ubuntu and > Debian (since well it's based on Ubuntu which is based on Debian). Might be > worth keeping a copy handy though if he does go for it just in case he > phones you with problems. I've found from experience it's handy to have a > copy of the distro either installed or available on a Live CD (or even an > ISO image kicking around to boot in VirtualBox) as then you can try and > replicate the issue yourself or see pretty much what options they have (this > helped the other day when my step-dad had some problems on his new laptop > and I was able to tell him exactly what to click without having to > remember). > > Rob Hmmm! Ok yes - all of that sounds very sensible. I am afraid I have yet to learn much (anything) about virtual box. I have kept the ISO image on my hard disk so I will burn another copy, as you suggest. In addition to your suggestions, I guess I could also use some form of VPN and SSH stuff to admin his computer remotely - should he get into trouble. Again - both subjects I know a little about (yet! ;-)) hehe!. thanks again Best wishes Roly -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html