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On Sat, 2008-09-13 at 10:46 +0100, Ross Bearman wrote: > They removed your internet connection because you got a virus... o.0 > Regards, Ross Bearman > > Yup! I was so impressed I nearly passed a Kidney Stone! They refused to answer any questions by telephone, and actually snail-mailed me instructions for removing it... back-up your data, reformat your drive and re-install windows. So I did none of the above! I AVG'd it, then Stinger'd it, then F-secured it, then phoned them and told them I didn't use Windoze only Linux. Hey Presto... 10 minutes later broadband restored. I would have appreciated a call to say "Hey... did you know you're infected?" But no! Turn me off, refuse to answer questions, close-up shop at 5pm and then snail-mail me useless instructions. Think they may need some 'Customer Service' training perhaps? Sorted now, and the sooner I ditch that Windoze box, the better! > > On Sat, Sep 13, 2008 at 6:36 AM, Adam Latham > <adam.latham@xxxxxxxxxxxxxxxxxxx> wrote: > > This is to the poor soul who has been waiting for a replacement LXF107 > > Ubuntu 8.04 and Mandriva 2008.1 DVD from me. > > > > I did something rather silly to my PC... blew it up prior to backing up > > my data (well recent stuff anyway)! > > > > Then Sky Broadband decided to turn off my connection because my lovely > > children infected the Windoze PC with a virus through MSN Messenger > > (allegedly!). So I've been pretty much incommunicado for 3 days. > > > > And I lost the address you sent for me to post it to. And now you've > > moved! > > > > Apologies for the wait. If you'd like to contact me with your new > > address, I'll get it posted to you ASAP. > > > > Adam > > > > > > -- > > The Mailing List for the Devon & Cornwall LUG > > http://mailman.dclug.org.uk/listinfo/list > > FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html > > > -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html