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Re: [LUG] Tunneling to help a remote user

 

On Sun, 2008-07-06 at 15:05 +0100, Rob Beard wrote:
> kevin wrote:
> > Does anyone one have a tried & tested way of helping a stricken, remote
> > WinXp user from a linux box using tunneling/ vnc?
> > 
> > I can get them to find their IP
> > I may be able to open ports on the firewall (router and or Xp box) 
> > I would like to use VNC but not anything to do with "MSN based remote
> > assistance"
> > 
> 
> If you can get them to forward ports on their router to XP, get them to 
> install something like tightvnc and then you should be able to connect 
> into their IP address (there's a possibility you might need to get them 
> to either disable the XP firewall or allow TightVNC Server).
> 
> Works fine for me.  That's how I offer remote support to some of my 
> friends on their Windows machines.
> 
> Rob
> 
Thanks Rob I will get them to install TightVNC.

do you know if the NTL cable modem is accessible for port forwarding?


Regards

Kevin Lucas
Minions Post Master(Sub)
Po House, Minions, Liskeard Cornwall PL14 5LE
01579363386


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