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viv.griffin@xxxxxxxxx wrote: > If we think that the operating system is causing the error we may > ask the customer to restore the original operating system for > diagnostic purposes. Let's hope that's not the default position. Why can't they use a bootable CD for that anyway? Cheers Steve -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html