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On 12/09/07 10:08:37, Julian Hall wrote: > Jonathan Roberts wrote: > > Looking through the comments on Slashdot, some people have been > > sending e-mails to the PCWorld customer service with a link to the > > story and suggesting they'll no longer buy from them... > > > > customer.services@xxxxxxxxxxxxx > > > > Just in case anyone else felt the same :D > > > > Jon > > > I would agree his statutory rights are being infringed. 'Unfair > contract terms' comes to mind. The only thing I would say is that I > bought my laptop a couple of years ago from PC World and having asked > *before* purchase I was advised they would not accept it back for > repair > without the original OS installed. > > Yes it *is* BS, however if it's in the small print of the warranty > they > may want to make a fight of it. In that case the best defence is the > huge bad publicity angle. Plus of course the common sense of > everyone > > else in the IT industry. > I think I would remove the disk, stating sensitive data and you don't need it for a hardware fault. Maybe the disk is not removeable though. -- 'ooroo stinga...(:)-) --------------------------------------------------- Email: stinga@xxxxxxxxxxxxx o You need only two tools. o ///// A hammer and duct tape. If it /@ `\ /) ~ doesn't move and it should, > (O) X< ~ Fish!! use the hammer. If it moves and `\___/' \) ~ shouldn't, use the tape. \\\ --------------------------------------------------- -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html