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On Tue, 10 Mar 2009 18:06:22 +0000 James Fidell wrote: > Rob Beard wrote: > > Hi folks, > > > > I wondered if anyone could recommend a simple easy to use (and > > install) Trouble Ticket package, ideally a GPL'd one or something > > that is Open Source? > > RT is my weapon of choice for that sort of thing, but I don't think > I'd describe it as "easy to install". > > James > I have OTRS installed on my system. It was fairly easy to install, slightly confusing to configure, but great to use! It is GPL'd and should be in Debian's apt repo already. Grant. -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html