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On Wed, 14 Jan 2009, Rob Beard wrote: > On 14/01/2009 08:49, Henry Bremridge wrote: >> For those who use UKFSN, they were upgrading their lines last night and this >> morning: >> - Connections to some US sites are broken >> - VoIP does not seem to work >> >> Entanet "are aware of the problem"... >> >> >> > Is it just supposed to be affecting UKFSN or Enta as a whole? I'm with > an Enta reseller and things seem okay here. It is/was Enta as a whole, although it seems OK now. (I'm an Entanet reseller in a similar way to UKFSN) > Saying that though, I've put in a request to leave Enta due to their > possible peak and off peak time changes... > http://forums.thinkbroadband.com/showthreaded.php?Board=entanet&Number=3535483 What Enta want to do is move the ADSL2 connections to the same format as their ADSL2+ connections, where off-peak is midnight to 8am. For me, this isn't going to be much of an issue as almost all my customers are business ones, so rarely in the office after 6pm anyway, but the business ADSL2 service has of-peak from 8pm to 8am (residential 10pm to 8am). I'd like to ask, moving it 2 hours is hardly cause to leave them, is it? The only poeple it might affect is the massive p2p users... However they withdrew that announcement - probably after being told that 14 days notice was not enough. I suspect they'll want to move the data caps in the same way too where you buy "top-ups" if you need to go over the cap. These top-up's don't expire though, so if you buy a 10GB top-up and only use 5GB of it, the remainder is carried over. Weird scheme, but probably reasonable. What I do like about Enta is that they're reasonably clear about their network usage - and fully clear about the limits, caps, etc. unlike some ISPs who have rather "wooly" "Acceptable Use" policys ... Saying that, they've just cut-off a customer of mine because they didn't get the direct debit - because the customer changed company names, sent in a DD from the new company, but they didn't update their systems internally. Oh the joy I'm going to have sorting that one out )-: > Looks like there is something on the routing problems here: > http://forums.thinkbroadband.com/showthreaded.php?Board=entanet&Number=3544704 Enta did post that they were upgrading a router in Telehouse Metro on http://noc.enta.net/ but I guess it didn't work out quite as planned... Cheers, Gordon -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html