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[LUG] OT: potential privacy breach at Carphone Warehouse, Talk Talk

 

Quote

The Information Commissioner's Office (ICO) has found Carphone Warehouse, and its 
sister company TalkTalk, in breach of the Data Protection Act after investigating 
complaints concerning the way in which both organisations processed and stored 
personal information.

The ICO has now ordered Carphone Warehouse and TalkTalk to improve their data 
protection practices or face prosecution after both companies failed to meet the 
basic principles of the Data Protection Act.

The investigation revealed that Carphone Warehouse and TalkTalk had been opening 
customer accounts in the wrong name and passing inaccurate information on to credit 
reference agencies and debt collection agencies.  Security failings had also led to 
customers being able to view other customers' account details online. In addition, 
the ICO found that the companies had not responded to requests by individuals for 
information held about them.

End Quote


--
Henry
Wed Jan 16 17:26:46 GMT 2008

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