D&C GLug - Home Page

[ Date Index ] [ Thread Index ] [ <= Previous by date / thread ] [ Next by date / thread => ]

Re: [LUG] Mandriva not going to pay M$ tax...

 

Tom Potts wrote:
> On Thursday 21 June 2007 21:44, Rob Beard wrote:
>> Tom Potts wrote:
>>> But arnt canonical the ones supporting dells ubuntu so long as its not
>>> for business?
>>> Tom te tom te tom
>> I get the general impression from the Ubuntu-UK mailing list that
>> Canonical are looking into this.
> Now lets see - you've just been given access to loads of money and its looking 
> good. Then someone buys a Dell machine and you get money to support it! Then 
> it turns out the customer is using it in a business and you look in the small 
> print of your contract with dell and discover that your not allowed to a) 
> support it or b) upgrade the support to business level.
> Do you 1) tell a possibly recent linux convert to go swivel
> 2) tell Dell to go swivel and discover your company is bankrupt cos you've 
> spent the money and you've been shafted........
> 
> Cynical perhaps but then Dell 'offered' the staff at one company I worked for 
> discounts on machines. They were about more expensive viewed from our IP 
> address than they were to the general public...
> And if Canonical actually offer support can imagine how that would make Dell 
> look?
> Tom te tom te tom
> 
> 

I get the impression that Dell is trying to ease the support burden.  To 
be honest though, any big businesses buying Dell PCs with Ubuntu would 
probably have some sort in in-house support team although saying that, 
pretty much every big business I know of that buys Dell use Windows 
instead (including the company that I work for - well, okay I use Ubuntu 
on my work laptop dual booting with XP).

Speaking from experience, I wouldn't buy a Dell PC.  Yes, they're cheap 
but considering how many I've had fail I wouldn't touch them.  Fair play 
to them though, their business support have UK call centres now.

Rob


-- 
The Mailing List for the Devon & Cornwall LUG
http://mailman.dclug.org.uk/listinfo/list
FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html