[ Date Index ] [ Thread Index ] [ <= Previous by date / thread ] [ Next by date / thread => ]
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 mike@xxxxxxxxxxxxx wrote: > Thanks, it's been in picking for 2 weeks, they have a 147 in stock. > The phones don't work and it takes up to 7 days for a reply to enotes. Latest stats from their website: how to contact us *Telephone support:* Monday - Friday 09:00 - 17:00 (excluding bank holidays) Longest wait yesterday: *22 minutes 1 secs* Average wait yesterday: *3 minutes 45 secs* Longest wait today: *4 minutes 23 secs* Average wait today: *2 minutes 2 secs* statistics as at 10:00am 24th August 2005 To contact customer support please call *0845 146 1720* Note the times they quote; looks like honest reporting to me as 22 minutes was a bit long. > Wonderful! > Seems to be a bit of 'bog off, we have your money. Got a problem.. > Ha Ha... tough!' I've dealt with them a lot and never had any issues. A friend puts in almost weekly orders and also never had a problem (his recommendation started me buying from them). > > That and the : > - appalling web pages The .co.uk is a bit of a dog... the .com is faster :) Try that one. > - web pages that don't remember you even if you tick the remember me Always remembers me without failure. What browser(s) have you tried? I've used IE and Firefox (Windows and Linux). All works OK for me. > - web pages that log you off after 13 nanoseconds of inactivity Nope, sorry can't say I've had that problem either. > will probably ensure I never buy from them again. I'd be inclined to persevere.. may be just unlucky this once. Kind regards, Julian -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.5 (GNU/Linux) Comment: Using GnuPG with Thunderbird - http://enigmail.mozdev.org iD8DBQFDDKH9js/5IBdCO1ERAstHAJ9BXYyf/Uz0+grjmw0meddndHVSbACdE5nP 4HrObs+Bdd8qHsCnXJwfy+I= =hG1S -----END PGP SIGNATURE----- -- The Mailing List for the Devon & Cornwall LUG Mail majordomo@xxxxxxxxxxxxx with "unsubscribe list" in the message body to unsubscribe. FAQ: www.dcglug.org.uk/linux_adm/list-faq.html