Re: [LUG] Who's best for Broadband in Plymouth?

[Kelly Jones <kellyjones@xxxxxxxxxxxxxxxxx>]

I have a customer with Telewest 2mb and it seems very good speed and stability wise but i haven't dealt with their support staff yet which is usually what i base my opinions on


On Fri, 2004-11-26 at 16:35 +0000, Rob Beard wrote:
> Quoting "Theo P. Zourzouvillys" <theo@xxxxxxxxxxxxxxxx>:
>
> > On Friday 26 November 2004 14:53, Simon Avery wrote:
> > > I understood that Eclipse were still locally based, despite being owned
> > > by Kingston, and still have exactly the same staff and management in
> > place?
> > 
> > not for long so the rumor mill says *cough* *cough*
> > 
>
> Thats strange, Eclipse were looking for more sales staff and technicians, I 
> even applied for a tech support post there, two agencies were dealing with the 
> same role.  Hardly seems worth it for advertising for staff if they move out 
> of Exeter.
>
> I also used to use Eclipse (for about 10 months from when they started the 
> wires only ADSL trials), I've lost count of how many ISP's I've used over the 
> past few years.  I liked their tech support staff, helpful with a sense of 
> humour, especally when I phoned up one saying that my SpeedTouch Home modem 
> wouldn't connect, they laughed when I said I'd hacked the firmware to turn it 
> into a SpeedTouch Pro :-)
>
> Is Telewest any good at the moment?  I'm on the lookout for a new ISP, and 
> cable seems more attractive price wise than ADSL for me.
>
> Rob
>
>
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Best Regards

Kelly Jones

Computer Consultant



Terrabyte Computing

www.terrabytecomputing.co.uk

support@xxxxxxxxxxxxxxxxxxxxxxxx

01363 772702

07714 408977


Federation of Small Businesses member
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