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"Dr John Pugh, Liberal Democrat Member of Parliament (Southport). Pugh, who speaks mainly on science subjects for the Lib Dems, told The Register that he's astounded by Linux's "limited take up in the UK despite its security and low cost." This, he said, is very much due to "consumer ignorance". This ignorance is down to a marketing strategy, which is "in part flawed." According to Pugh, the public sector needs "lots of hand-holding (technical support) with its IT. But the Linux community is not able to provide that." Asked whether the enormous amount of hand-holding available to all Linux users for free from the world-wide Linux community via its online newsgroups, e-mail lists and other resources, isn't enough, he said it's not. "The public sector needs its vendors or some other single source of expertise," he explained. Such hand-holding needs to be and to be seen to be professional, expert and available at all times with immediate answers. " From The Register. He is not wrong... -- From the Linux sofa or garden swing of Dr Adrian Midgley http://www.defoam.net/ -- The Mailing List for the Devon & Cornwall LUG Mail majordomo@xxxxxxxxxxxx with "unsubscribe list" in the message body to unsubscribe.