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Re: [LUG] Fujitsu 20G Hard Drives



Hi,
A lot of hard drives come with a 3 year manufacturing warranty.
So although you whole machine may be out of warranty, it could be that
your hard drive isn't. It's worth speaking with the machine
manufacturers and seeing if you can pursuade them.

Jon

On Mon, 2002-09-30 at 14:44, Keith Abraham wrote:
Anyone been following the Fujitsu drive fiasco?

I had two of their 20G drives go down in the last year and a half.
The 1st was replaced under warranty but after a few months it
also went down. By this time the whole machine was out of
warranty so I replaced the drive with a Maxtor (excellent drive).
As I'm loath to throw anything away I retained the faulty drive. 

When the fiasco blew up I contacted Fujitsu. But, although the
drive has the same faulty chipset and exhibits all the reported
symptoms, they would'nt replace it because they only do
replacements under a distribution warranty.

So I'm out in the cold! My machine manufacturer can do nothing
because I'm out of warranty and Fujitsu will do nothing because
they will only deal with the manufacturer of the machine.

To cut the story short as I am not the original purchaser of the
drive I have recourse to no one.

Happy days!

Keith
-- 
SuSE 8.0 Linux on 700Mhz AMD Duron/PCChips 810LMR
with 128MB RAM and 20GB Maxtor HD using KDE's Kmail

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