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-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Sunday 21 July 2002 11:45 pm, Simon Waters wrote:
Simon, still getting spam to his SMTP message id's as found on web sites - I might follow Theo with the if you really sent Theo a message please confirm to get whitelisted approach - how well is it working?
i've not got a single spam in 8 months since i've been using it. Apart from, *amazingly* one spammer who had the cheek to confirm it, i was gobsmacked, replied to him, then made sure his ISP got informed, placed the mail on razor, and banned his IP at our upstream routers (he appeared to have a static ADSL ip)- that stopped him from spamming me again :p The other problem is of course, some people could possibly not reply, or bother to reply. tmda has a utility, 'tmda-pending', that when run shows you all the outstanding emails that havn't been confirmed - of course this contins all the spam, but a little modification and it hides any with the "X-[AnlX|Notnet]-Spam-Flag: YES". I then run through any that are outstanding (which is rare). Of course this means that if anyone sends me a mail that our systems think i spam and they don't reply to it, i don't see it - - but i really think people who send mails that have a spam hit of 5 or more *and* can't be arsed to reply i'm not that interested in anyhow. looking at procmail stats, it seems i caught over 800 mails last week as spam - - and there isn't anyhting in tmda as pending that shouldn't be, except.... The other problem i used to get was customers emailing me directly about a Notnet/ANL issue, when they should be mailing support. While i'd really love to be able to attend to every customers request, problem and question, if i did that i'd sepnd my whole days sorting them out. By having the filter, it also informs them to mail support@[anlx|notnet] where the charming support team can handle things, and i can carry on with my job of looking after thigns in general, and handling 3rd level support. The only problem with that is that mail to support@ seems to have increased dramatically. Maybe it's because the sites that contain the addresses got harvested *lots*, but more likly is some spammers are actually checkling email replies for addresses - this really wouldn't supprise me with the idiots. as a side effect of the filter, the ammount of auto-replies i send out and bouce is pretty high, so any mail that is generated by the spam filter only has 2 attempts at delivery, one immediatly, and one after 12 hours. Considering the bounce is imemdiate as soon as someone sends the mail and *all* their mail servers are down, they really should sort thigns out if they want me to reply to them and it's legit. all in all, i'd say it's saved me a good few hours per week, and i've only ever had one abusive moan about it, until i explained to them why. I don't think there are many mails i've lost - the only one i ever noticed in the pending queue was a certificate-ready email from BT that got flagged as spam, after i looked trhough all the spam because the certificate details didn't arrive. hope that helps. ~ Theo - -- Theo Zourzouvillys http://zozo.org.uk/ Be cautious in your daily affairs. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.0.7 (GNU/Linux) iD8DBQE9O0SV448CrwpTn6YRAmgiAKCGm2+6ueuvPvOwhU0gZ9lxPaCbUQCfV1iz OZKhxOFMLZziN+oSruuglEQ= =ca62 -----END PGP SIGNATURE----- -- The Mailing List for the Devon & Cornwall LUG Mail majordomo@xxxxxxxxxxxx with "unsubscribe list" in the message body to unsubscribe.