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strange because the readme which most people don't read mention uninstalling previous version as it may cause problems. all it does is leave the previous version on the disk and file associations don't get updated properly.you have to uninstall the old one then set the association manually or uninstall both the reinstall the new version. never had to reformat. certain members as tactful as ever ;-) Ray -----Original Message----- From: owner-list@xxxxxxxxxxxx [mailto:owner-list@xxxxxxxxxxxx]On Behalf Of Peter Butterfield Sent: 11 June 2003 22:48 To: list@xxxxxxxxxxxx Subject: [LUG] Microsoft cockup! Heard this from my local computer guy who has connections. For about three days ms were helpfully enticing people to upgrade their Acrobat readers - but without mentioning the important fact that they had to uninstall the earlier version first. -- The Mailing List for the Devon & Cornwall LUG Mail majordomo@xxxxxxxxxxxx with "unsubscribe list" in the message body to unsubscribe.