Re: [LUG] Fujitsu 20G Hard Drives

[Alex Stanley <alex@xxxxxxxxxxxxxxx>]

For what it's worth, you could try emailing someone at The Register 
(http://www.theregister.co.uk) to see if they can put pressure on Fujitsu on 
your behalf - it's amazing what journalists can do sometimes...

Alex.

Quoting Keith Abraham <keith.abraham@xxxxxxxx>:

> Anyone been following the Fujitsu drive fiasco?
>
> I had two of their 20G drives go down in the last year and a half.
> The 1st was replaced under warranty but after a few months it
> also went down. By this time the whole machine was out of
> warranty so I replaced the drive with a Maxtor (excellent drive).
> As I'm loath to throw anything away I retained the faulty drive. 
>
> When the fiasco blew up I contacted Fujitsu. But, although the
> drive has the same faulty chipset and exhibits all the reported
> symptoms, they would'nt replace it because they only do
> replacements under a distribution warranty.
>
> So I'm out in the cold! My machine manufacturer can do nothing
> because I'm out of warranty and Fujitsu will do nothing because
> they will only deal with the manufacturer of the machine.
>
> To cut the story short as I am not the original purchaser of the
> drive I have recourse to no one.
>
> Happy days!
>
> Keith



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